ANSWERS TO FREQUENTLY ASKED QUESTIONS

FAQs

There are many companies claiming to offer mission critical support.
What makes CORE different from the rest?

CORE Support Systems takes a different approach to mission critical support. With over 35 years experience we know your business doesn’t count on any single system. It’s the overall orchestration and operation of ALL your systems together. CORE’s 360 Support looks at the needs of all the components making up your mission critical support system. The result is a customized solution that keeps you up and running while minimizing space, cost and time.

We have a very large data center.
Will CORE be able to meet our needs in a timely manner?

YES! CORE has handled many larger projects in So. California and nationally. CORE’s ability to meet budgets and timelines is unmatched, regardless of the size of your data center. Whether you need a simple desktop solution or a fully integrated data center solution, CORE has the resources you need to complete your project efficiently. In many cases, CORE is able to fulfill customer equipment orders and installations in less than half the time quoted by our competitors.

We are interested in upgrading our systems but we’d like to avoid paying
cash if possible. Does CORE offer any leasing packages?

YES! CORE not only provides you with the equipment you need, we can help you get the financing you need. There are many options available and a lease package can be taillored to meet your project requirements and company credit history. For more information contact CORE today.

Is there anyway that we can see equipment demos prior to making a decision?

YES! CORE’s 6000 Sqf facility houses a “state-of-the-art” data center which includes many product demos complete with command center interface. For more information and to arrange for a product demo contact CORE today.

I keep hearing about CORE’s 360 Support. What is 360 Support and why do I need it?

360 Support refers to CORE’s full spectrum of product/service offerings. Companies handling single product lines (such as power only) make recommendations without fully understanding the impact it will have on the reliability of your mission critical systems as a whole. CORE closely examines the Power, Environment, Furnishing and Service needs of every project to uncover problem areas that could result in downtime. The end result is a custom solution designed with all of your systems in mind. CORE’s approach to mission critcal support guarantees you’ll have the highest reliability and availability possible. To learn more call CORE today.

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